Where is my order?

James

Last Update 10 months ago

We keep most popular items in stock for immediate dispatch and it is our aim to deliver your items as quickly as possible, usually next day or within three working days.


However, like most distributors of the premium Scandinavian brands like Blaklader, Snickers, Helly Hansen, Fristads and Mascot, some items are imported directly from the brands' central distribution centres across Europe.


Therefore we will aim to deliver items by these manufacturers that we do not carry in stock within one week (seven days) of receiving your order.


Once your order is dispatched, you will be provided with tracking details via email so that you can track your delivery directly. 


You will also be sent text messages directly from DPD advising you of an accurate delivery day & time, including a message on the delivery day.

To make delivery even slicker, you can reply to the text message should you wish to change the delivery date or have your items left in a safe place.


If you need to contact us for further information please either use Live Chat on the website or Phone: 0113 2887713 or email: [email protected]

Was this article helpful?

1 out of 10 liked this article

Still need help? Message Us